Privacy policy

Privacy Policy

The online store respects the confidential (personal) information of all individuals who have visited the website, as well as those who use the services provided by the website. Therefore, we strive to protect the confidentiality of personal data (information or a set of information about an individual who is identified or can be specifically identified), thereby creating and ensuring the most comfortable conditions for the use of the Site's services for each User.

General Provisions

1.1. According to the Law of Ukraine «On Personal Data Protection» dated June 1, 2010 No. 2297-VI (hereinafter the Law), personal data means information or a set of information about an individual who is identified or can be specifically identified. According to this Privacy Policy, the concept of «personal information» includes information, or part of the information, that allows us to identify you. Typically, this includes your last name, first name, patronymic, pseudonym (nickname), email address, delivery address, and phone number. We may obtain such information directly from you, for example, when registering on the website, providing contact details, information obtained from a bank card or payments, as well as other personal information you voluntarily provide to us.
1.2. By using the website or purchasing goods offered on the website, as well as by answering the required questions in the registration form or when placing an order, the User confirms that they consent to the online store and its authorized persons processing personal data, and also agree to this Privacy Policy and the terms of processing the User's personal data. The processing of personal data is carried out openly and transparently, using means and methods that correspond to the defined purposes of such processing.
1.3. In case of disagreement with the terms of this Policy, the User must stop using the online store's website.
1.4. This Policy applies only to the online store's website. The online store does not control and is not responsible for third-party websites that the User may visit via links available on the online store's website.
1.5. Personal data must be accurate, reliable, and updated as necessary for the purposes of their processing. The composition and content of personal data must be appropriate, adequate, and not excessive in relation to the defined purposes of their processing. The site administration does not verify the accuracy of personal data provided by the User of the online store's website.
1.6. Personal data may be provided by the User directly or collected automatically by the website when it is used. Unless otherwise stated, the site www.nesia-ferdman.com uses «cookies» (or other tracking tools) to identify users and remember the global settings they have chosen, solely for the purpose of providing the service to the User.
1.7. The User acknowledges that if they handle the secure storage of their login and password carelessly, which grants access to their personal data, third parties may gain unauthorized access to the User's account, personal, and other data. The online store is not responsible for losses caused by such access. We recommend that Users use complex passwords consisting of numbers and letters.

Use and Purpose of Collecting Personal Data

2.1. Personal information of website visitors collected during registration is used by the online store to provide services according to your needs, primarily to provide sales and delivery services for the goods you have ordered, as well as to respond to your inquiries. We may also use your contact details for mailings, namely, to inform you about new opportunities, promotions, and other news. The online store collects data to communicate with the User, including sending appropriate notifications about service provision, informing the User about product availability, confirming orders, delivering goods ordered by the User, for communication between the courier service and the User, as well as for processing User requests and inquiries.
2.2. User data processing includes collection, registration, accumulation, storage, adaptation, modification, updating, and use (including transfer to partners, including those involved as specialized resources such as, but not limited to, Facebook, Google, and similar).
2.3. We act in accordance with this Privacy Policy, based on the Regulation on the Processing and Protection of Personal Data, and in accordance with the current legislation of Ukraine.
2.4. We have the right to store Personal Data for as long as necessary to achieve the purpose specified in this Policy or within the periods established by the current legislation of Ukraine, or until you delete such data.

Conditions for Providing Access to Information

3.1. We do not transfer the User's personal data to third parties, except in cases defined by the legislation of Ukraine. Providing access to personal information to other companies and individuals is possible only in the following cases:
- the User's permission is obtained. The transfer of any confidential information requires the explicit consent of the User;
- in cases defined by the current legislation of Ukraine, as well as in cases of preventing a crime or causing harm to us or third parties, in the interests of national security, national well-being, and human rights.
3.2. Disclosure of the User's personal data is carried out when the User orders goods from the online store. In particular, the User agrees that the online store has the right to transfer personal data to courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the online store's website, including the delivery of Goods.
3.3. We take all necessary measures to protect data from unauthorized access, alteration, disclosure, or destruction. These measures include, in particular, internal reviews of data collection, storage, and processing processes and security measures, including appropriate encryption and measures to ensure the physical security of data to prevent unauthorized access to the systems in which we store personal data.

User Modification of Personal Information

4.1. The User may at any time modify (update, supplement, delete) the personal information provided by them or part of it by using the login function in the «Personal Account».

Changes to the Privacy Policy

5.1. The User accepts the terms of this Privacy Policy and acknowledges that this Privacy Policy may be changed from time to time. Changes to the Privacy Policy are published on this page. Please periodically review these terms to stay informed about how the online store protects the personal data of its users.

Feedback

All suggestions or questions regarding this Privacy Policy should be sent to the online store's user support service using the email address: centr.nesia.ferdman@gmail.com